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Bid Preparation - RTA, Dubai

At the very start of the Dubai Tram project, TMA Global consultants worked closely with the Rail Agency of the Roads and Transport Authority (RTA) in Dubai on behalf of Aecom for the selection of the concessionaire.


The services TMA Global provided included:

  • Developing and writing a Request for Proposal (RfP) and a Request for Quotation (RfQ)

  • Sourcing operator

  • Managing the bid process

  • Marking and scoring of bids

  • Contract development and writing

  • Operator selection process

  • Concessionaire management and communication

  • Operational policies, procedures and work instructions

  • Audits, inspections and assessments

  • Resourcing and recruitment

  • Ridership and timetable management

  • Budget finance and annual plans

  • Procurement and purchasing

  • Project management

  • Managing contractual issues between stakeholders

  • Producing project updates and reports

  • Planning, developing and implementing workarounds to meet project milestones

  • Analysing reported data from contractor’s and the operator

  • Organising work groups to establish Operational Readiness

  • Tracking and reporting on operational systems progress and suitability

  • Providing advice and guidance on opening configurations

Proposal Writing - Middle East

TMA provided O&M specialist consultants to Keolis Middle East that were experienced in bid work to support the development and writing of bid proposals for the Middle East region.


TMA provided specialist O&M bid writers for the positions of:

  • Operations Workstream Lead

  • Operations Technical Writer

  • Saudisation & Localisation Workstream Lead

  • Maintenance Technical Writer

  • Training Technical Writer

  • Quality Assurance

  • Customer Service Support Writer

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